Shipping & Delivery
We know that once you place your order, you are anxious to receive your merchandise. At Rakäs Store, it is our policy that we make every effort to get your purchase shipped out to you as quickly as possible.
All of our orders now are shipped with express shipping. yay!
Generally all orders are being prepared and sent out by the next business day. Under normal circumstances, you can expect to receive your parcel within 1-3 working days. However, as much as we hope for parcels to arrive on time, sometimes parcels can suffer delays which beyond our control. But fear not, please be assured that we're on your side at all time and will help in any way we can.
All of our sent parcels are trackable with a tracking number.
Track your parcel here
Poslaju Tracking Website: Click Me
Skynet Tracking Website: Click Me
All orders within Malaysia are shipped with Poslaju/Skynet.
They usually deliver the following day after dispatch. Please ensure that someone is present at the shipping address to receive the parcel and provide a signature. If you did not manage to receive it, you may follow the instructions from Poslaju/Skynet for self-collection.
Flat rate for express shipping (Delivery usually takes 1-3 business days)
RM 10 - West Malaysia
RM 15 - East Malaysia
Note: You can now enjoy FREE express shipping for orders over RM150.
Please contact our customer service here for an arrangement and quotation for international shipping.
All duty and customs taxes applicable are the assumed responsibility of the buyer; Rakäs Store cannot be held liable for any further costs arises.
Note: Free express shipping is only applicable to domestic shipping.